Privacy Policy

1 Introduction

This Privacy Policy is issued by Bnine General Trading Inc., a legally registered company in Ottawa, Ontario, Canada, acting as the owner and operator of the Speeda platform ("the Platform", "we", "us", or "our").

This policy explains how we collect, use, and protect the personal information of users of our website https://speeada.ca ("the Website"), our mobile applications, and related digital services.

This policy is an integral part of the Platform's Terms of Use. By using our site, you confirm that you have read, understood, and agreed to this policy. If you do not agree with any part of it, please immediately cease using the Platform.

2 Legal Definitions

For the purposes of this policy, the following definitions apply:

Bnine General Trading Inc.: The legal entity registered in Canada responsible for operating and managing the Platform.

Speeda / Speeda.ca: The trade name and digital platform owned and managed by Bnine General Trading Inc.

User: Any person who uses the Website or application, whether as a Client or a Service Provider.

Client: A User who searches for a service or submits a service request via the Platform.

Service Provider: A User who offers services via the Platform, as an independent individual or a business entity.

Personal Information: Any data that can directly or indirectly identify a specific individual, as defined by the Personal Information Protection and Electronic Documents Act (PIPEDA) in Canada.

3 Scope of Application

This policy applies to all users inside and outside of Canada who access or use the Platform. By using our services, you consent to your personal data being collected, processed, and stored in Canada or in other countries that have a similar level of data protection.

4 Nature of the Platform

Speeda operates as an intermediary digital platform that connects Clients and Service Providers in a secure and reliable environment. Speeda does not provide any services directly, nor is it a party to any contract or agreement between Clients and Service Providers. All dealings and transactions between users are conducted at their own risk. Our role is limited to providing the technical infrastructure that facilitates communication between parties.

5 Information We Collect

We may collect multiple types of information depending on the nature of your use of the Platform:

A. Information Provided Directly by You:

Full name, email address, and phone number.
City or province, and the type of service required or offered.
Payment or billing data (for subscriptions or transactions).
Professional or personal identification documents (such as a business license or commercial registration number).
Any correspondence or interactions with the support team or other users via the Platform.

B. Technical and Analytical Data:

Your device's IP address.
Browser type, operating system, and device information.
Approximate location data (city or region).
Access times, pages visited, and browsing patterns.
Cookies and analytics data.

C. Activity Data:

History of completed services or requests.
Ratings, reviews, and comments exchanged between users.
Transaction history and notifications.

D. Information Received from Third Parties:

We may receive additional data from our trusted partners such as:

Identity verification services.
Electronic payment service providers.
Social media platforms (when registering through them and with your consent).

6 Purposes of Data Collection

We use personal information for the following purposes:

Operating and maintaining the Platform and digital services.
Facilitating communication between Clients and Service Providers.
Verifying identity and managing user accounts.
Ensuring the security of the Platform and the integrity of transactions.
Improving performance and user experience.
Communicating with you regarding technical support, notifications, or updates.
Complying with legal and regulatory obligations.
Processing complaints and resolving disputes.
Conducting statistical analysis and research.
Sending promotional offers or marketing messages (with your prior consent).

7 Data Sharing and Disclosure

We may share your information only in the following cases:

A) With Technical Service Providers:

Cloud data hosting services.
Payment processing systems.
Technical support and analytics partners.

All these parties are bound by strict confidentiality and data protection agreements.

B) Legal Obligations:

We may disclose certain information to comply with court orders or requests from government authorities in accordance with the law.

C) Mergers or Acquisitions:

In the event of a merger, acquisition, or sale of part of our assets, user data may be transferred after prior notification.

D) Fraud Prevention and Security Risks:

When we believe in good faith that disclosure is necessary to protect our rights, users, or the public from fraudulent or illegal activity.

                            Note: We do not sell, rent, or trade personal information under any circumstances.
                        

8 Data Protection and Information Security

Bnine General Trading Inc. follows advanced security standards, including:

SSL protocol encryption for communications.
Secure storage on limited-access servers.
Periodic reviews and security vulnerability assessments.
Strict internal policies for data access control.

Despite our commitment to the highest security standards, no digital system is 100% secure. Users are responsible for maintaining the confidentiality of their login credentials.

9 Data Retention

We retain your personal information only for the period necessary to fulfill the purposes mentioned in this policy or to comply with laws (such as tax or accounting). After the retention period ends, the data is deleted or anonymized.

Users can request the deletion of their data at any time via email: support@Speeda.ca

10 User Rights

According to PIPEDA, users have the right to:

Access their personal data that we hold.
Request correction of any inaccurate or incomplete data.
Withdraw their consent to data processing at any time.
Request the deletion of their personal data.
Object to any unnecessary use of their data.

Please direct requests to the following email: support@speeda.ca

11 Children's Privacy

Our services are directed to adults (18 years and older). We do not knowingly collect personal data from minors without parental or guardian consent. If such data is discovered, it will be permanently deleted.

12 Limitation of Liability

Since Speeda operates only as an intermediary platform:

We are not responsible for any misconduct, negligence, or damages caused by any user or Service Provider.
We do not guarantee the accuracy, reliability, or quality of services provided by Service Providers.
We are not a party to any contract or agreement concluded between Clients and Service Providers.
Any disputes or claims between users are resolved directly without any liability on Bnine General Trading Inc.

13 Cookies

Our site uses cookies in order to:

Improve the user experience.
Analyze traffic and user behavior.
Save language and personal preferences.

You can disable cookies from your browser settings, knowing that some features of the site may not function fully as a result.

14 International Data Transfer

Your data may be stored or processed on secure servers located in Canada or the United States of America. We adhere to all international data protection standards, including the rules governing data transfer between the European Union and Canada.

15 Privacy Policy Updates

Bnine General Trading Inc. reserves the right to modify or update this policy at any time. Any changes will be posted on this page with the last updated date. Your continued use of the Platform after any modification constitutes an implicit agreement to the updated policy.

🛡 Privacy Policy